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We’ve determined two known issues with Head Start. Some Founders haven’t been granted their Patron status, placing them in the general queue instead of the priority queue and having gameplay impacts as well. Additionally, some ArcheAge players have also not received their Founder’s Pack perks.
The whole team here is working to resolve these problems as quickly as possible. The ArcheAge forum thread linked below will be updated as this issue is addressed.
Discuss this article on the forums.